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Emergency Insurance Livo

An emergency doesn’t have to derail your budget. Emergency Insurance Livo lets you close important gaps in your basic insurance cover at a low price.

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The advantages for you

  • Worldwide cover for emergencies, including emergency transport and repatriation to Switzerland.
  • Search and rescue operations up to a maximum of CHF 100,000 per case, worldwide.
  • Cost of transport to treatment assumed.
  • Personal assistance during stays abroad and participation in additional travel costs.
  • Emergency Insurance Livo lets you take full advantage of the enjoy365 Health Shop and the active365 rewards app.

Emergency Insurance Livo at a glance

Better protection

Covers potentially high costs not paid under basic insurance.

Ideal for combining

Can be taken out on its own or together with other Livo insurance products.

50% discount for children

Insure your children under Emergency Insurance Livo at a 50% discount.

How Emergency Insurance Livo works

Emergency Insurance Livo is a sensible supplement that doesn’t cost a lot of money. Would you like to make sure you’re protected from high costs at home and abroad, no matter what happens? Whether search and rescue operations, repatriations to Switzerland or uncovered expenses abroad – Emergency Insurance Livo lets you plug the most important gaps in your basic insurance.

What does Emergency Insurance Livo cost?

Premiums vary depending on your age and gender.

Benefits under Emergency Insurance Livo

Table of benefits under Emergency Insurance Livo and the corresponding cover.
Benefit
Cover
Outpatient treatment in the event of acute medical emergencies during temporary stays abroad
90%, no limit, worldwide
Inpatient treatment in the event of acute medical emergencies during temporary stays abroad
100%, no limit, worldwide
Repatriation to Switzerland if medically necessary
100%, no limit, worldwide
Personal assistance during stays abroad (selected benefits for health incidents while abroad, e.g. cover for additional travel costs)
100%, max. CHF 2,500 / incident
Search and rescue operations
100%, max. CHF 100,000 / event, worldwide
Emergency transport
100%, no limit, worldwide
Transport to treatment
100%, max. CHF 1,000 / calendar year

Frequently asked questions

Yes. Basic insurance pays 50% of the cost of transport, but no more than CHF 500 a year, for patient transport in Switzerland. Emergency Insurance Livo assumes 100% of the cost of emergency transport worldwide, making it an ideal supplement to basic insurance.

If your insurance doesn’t assume costs in an emergency, then Rega doesn’t have to pay anything either. Emergency Insurance Livo provides you with worldwide cover.

In EU and EFTA countries, you get the same benefits for emergency medical treatment as the people who live in those countries. For emergencies in other countries, basic insurance pays up to twice the costs it would assume in your canton of residence. In countries with high healthcare costs, such as the USA, Canada, Australia and Japan, this generally won’t be enough. That’s why it's worth taking out Emergency Insurance Livo, which assumes all the additional costs including medication.

Emergency insurance is important and protects you from high costs. In addition to Livo, CSS has another emergency insurance product. Your local agency will be happy to answer any questions about this.